Almost all the confusion comes down to three numbers. Once you know them, you'll always understand what a visit costs, and why. No jargon.
A two minute read that saves a lot of worry.
When you hear "we're in-network," it's easy to assume your visits are free. In-network really means we've agreed on a set price with your plan. How much of that price lands on you depends on where you are in your plan year.
Your money moves through them in order, every plan year. That's the whole map.
Until your spending reaches this amount for the year, you pay the full in-network rate per visit. This is the stage where bills feel bigger than expected.
Once you've met your deductible, your cost drops. You pay a small flat amount (a copay, often $20 to $40) or a set percentage. This is the number most people picture.
Once your total spending hits this, your plan covers everything for the rest of the year. Visits become free. Most families never reach it, but it's the cap that protects you.
Almost every plan starts over on January 1. Your deductible goes back to zero and you begin at number one again. It's why a family paying $30 a visit in December can be back at the full rate in January. Nothing went wrong. The calendar just turned.
Drag through a year of visits and watch your cost change. Use our example, or plug in your plan.
Find these on your insurance card or member portal. Not sure? We'll check for you.
You're paying the full in-network rate while you work toward your deductible.
These are estimates to show how cost moves through a plan year, not a quote. Some plans use coinsurance (a percentage) instead of a flat copay, and a few count copays toward the deductible differently. We confirm your exact numbers before your first visit.
We can't change how your plan is built. We can make sure you always see your number coming.
Before your first visit, we verify your benefits and tell you exactly where you stand on your deductible and what to expect per visit.
You never mail a form. We submit every claim directly after each visit, so there's nothing on your plate.
Call or text us anytime with a billing question. You'll reach a person who can actually answer it.
The number won't always be small. But it will never be a shock from us.
Three ways, from quickest to easiest.
Your deductible, copay, and out-of-pocket max are usually listed on your insurance card or in your plan's online member portal.
Use the number on the back of your card and ask one question:
Skip all of it. Share your insurance details and we'll verify everything within one business day, then walk you through what it means for your family.
No. In-network means we have an agreed price with your plan. How much of that price you pay depends on your deductible, copay or coinsurance, and out-of-pocket max. Many families do pay $20 to $40 a visit, but usually only after they've met their deductible for the year.
Most likely you haven't met your deductible yet this year. Until you do, you pay the full in-network rate per visit. Once you cross it, your cost drops to your copay. We always tell you where you stand before you owe anything.
It's the amount you pay out of pocket each year before your plan starts helping cover the cost of care.
Yes, and that's normal. You typically pay more early in the year while meeting your deductible, less once you've met it, and possibly nothing if you reach your out-of-pocket max. Then it resets, usually on January 1.
Yes. Evaluations and all visit types (speech, OT, and PT) are HSA and FSA eligible. Use your card or ask us for an itemized receipt.
Tell us your insurance details and we'll confirm your exact coverage and cost, before your child's first visit.
Check your coverageOr call or text us at (617) 463-9342